order cancellation
(English) Why Drivers Cancel Orders and How to Reduce Money Losses With Cancellation Fee

Natalia Korol

Nov 04, 2016


One of the reasons a taxi company can endure severe money losses is through order cancellation on the driver’s side. According to the recent statistics made by TaxiStartup marketing department, the average figure for driver order cancellations is around 12% of all orders. That’s a pretty big piece of a pie to tag operational side effects and just disregard.